Bride Inn

Frequently Asked Questions

Sizing Guidelines

How do I determine what size to order?

Can I order based on my shoe or foot measurements?

I am in between sizes. Which size should I get?

Any recommendations for shoes for wide feet?

About The Shoes

What shoes to wear for an outdoor wedding?

What payment methods do you accept?

When should I get my shoes?

Are the shoes comfortable?

What's your top advice for us #bridetobe ?

What is your size range?

Do you offer customization?

Can I change the heel height?

Out of Stock Notice

My size is showing as out-of-stock. I must have them! What can I do?

Shipping and Delivery

Do you ship worldwide?

Do you ship on weekends/holidays?

How much does shipping cost?

How long does shipping usually take?

How do I track my order?

I received a notification stating that my order has been delivered, but I have not received it.

I received a notification of a failed delivery attempt of my order.

What should I do if I did not receive my order?

Returns and Exchanges

Can I return or exchange my order? Should I keep or exchange my order?